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What we do

Growth work, described as growth rather than software.

Every engagement below starts the same way: we measure what you have now, agree on one outcome worth money, and fix the scope and the price before anything is built.

01 · Flagship

AI-powered lead generation

An agent pipeline that finds your ideal customers, audits each one automatically, finds a specific verified problem and writes the outreach. We run it for ourselves, and we build the same one for you.

The pipeline, built for your business

Your pipeline is referrals and whoever happens to walk in.

  • Ideal-customer profile built from the work you already do best
  • Automated technical audit on every prospect found
  • Scoring, so only businesses with a real problem stay in
  • Outreach sequence written around each finding
  • Source URL attached to every claim
  • Running on your accounts, refilling on a schedule

Audit as a standalone

You want the evidence before you commit to the machinery.

  • One metro area, one industry, audited end to end
  • Scored shortlist with the finding on each business
  • Delivered as a spreadsheet you own
  • No obligation to build the rest of the pipeline

Read the full pipeline page, stage by stage.

02 · Operations

AI and automation that removes manual work

Custom agents pointed at the jobs that quietly eat your week. Each one is scoped to a task you can name, and measured against the time or the bookings it gives back.

AI receptionist for after hours

Customers still call to book, and nobody answers after 6pm.

  • Answers calls and messages outside opening hours
  • Books straight into the same calendar your team uses
  • Hands off to a human when the question needs one
  • Transcript and summary of every call in the morning

Follow-up that actually happens

The quote went out three weeks ago and nobody chased it.

  • Automatic sequences after a quote, a visit or a no-show
  • Stops the moment the customer replies or books
  • Written in your voice, approved by you first
  • Reporting on what each sequence recovered

Appointment reminders that cut no-shows

Two slots went empty today and nobody rang to say so.

  • Text and email reminders on your schedule
  • One-tap reschedule instead of a silent no-show
  • Waitlist fill when a slot opens
  • No-show rate tracked before and after

Document and intake processing

New customer paperwork is typed into the system by hand.

  • Forms, PDFs and scans read automatically
  • Fields written into your existing system
  • Flagged for review when confidence is low
  • Audit trail of what was read and when

Review response automation

Reviews sit unanswered, and the bad ones sit longest.

  • Drafts a reply to every new review in your tone
  • Escalates anything serious to a person
  • Requests reviews from customers at the right moment
  • Rating trend tracked over time

A support assistant trained on your material

The same eight questions arrive every day.

  • Trained on your own pricing, policies and documents
  • Answers on your site, by text or in your app
  • Says it does not know rather than inventing
  • Every unanswered question logged so you can fix the gap

03 · Systems

The systems growth runs on

The infrastructure your competitors quietly installed. Each one either books more customers or stops revenue leaking to somebody else.

Customer mobile app with memberships and loyalty

Your best customers have no reason to choose you twice.

  • Your brand, in both app stores, under your account
  • Memberships, packages and points
  • Push notifications you control, not a platform
  • Repeat-visit rate measured from launch

Client and patient portals

Intake is a printed packet and a phone call.

  • Digital intake forms completed before arrival
  • Documents, history and messages in one place
  • Online payment and balances
  • Staff time per new customer measured before and after

Online booking and scheduling

Booking only happens when somebody picks up the phone.

  • Real availability, bookable at 11pm
  • Recurring visits scheduled once, not re-booked every time
  • Reminders and rescheduling built in
  • Works on a phone as the first priority

Own-brand online ordering

A third of every online order goes to a platform you do not control.

  • Ordering on your own domain, your own customer list
  • Commission stays with you
  • Pickup, delivery handoff and scheduled orders
  • Loyalty tied to the same account

A CRM simple enough to be used

Customer history lives in a notebook and three phones.

  • One record per customer, shared by the whole team
  • Only the fields you will actually fill in
  • Connected to booking, follow-up and reminders
  • Exports cleanly, because it is your data

Field-service dispatch

Jobs are assigned by group text and confirmed by guesswork.

  • Scheduling and routing for the crew
  • Job status, photos and notes from the van
  • Recurring service contracts handled properly
  • Customer notified automatically on the way

04 · Foundation

Websites, performance and local search

The audits behind this site measured largest contentful paint between 5 and 47 seconds, and homepages as heavy as 85 MB. Traffic you already pay for is leaking out of pages like that.

A modern website

Your site was built in 2014 and looks it on a phone.

  • Built mobile-first and verified from 320 px up
  • Written around what a customer needs to decide
  • Booking and contact never more than one tap away
  • You own the code and the domain

Performance engineering

The page takes eleven seconds on a phone and people leave.

  • Measured before and after on a simulated phone connection
  • Page weight, load time and layout shift all reported
  • Target: largest contentful paint under 2.5 seconds
  • Same standard this site is held to

Local SEO

Competitors show up in the map pack and you do not.

  • Business profile, categories and service areas corrected
  • Location and service pages that answer real searches
  • Review generation tied to your existing systems
  • Ranking and call volume tracked, not promised

How an engagement runs

The same four steps whichever service you pick.

  1. Measure, before you pay anything

    We audit what you have now and give you the numbers with their source URLs. If the audit says the gap is not worth closing, we say so.

  2. Fixed scope, fixed price

    One outcome, written down, with what is included, what it costs and when it lands. Payments tied to milestones.

  3. Build against a staging link

    Open it any day of the week. You review real screens instead of status reports.

  4. Handover on your accounts

    Repository, domains, listings and service accounts in your name throughout. Keep us on for maintenance or take it in-house.

Not sure which of these you need?

That is what the call is for. We audit first and tell you which gap is costing you the most, even when the answer is that nothing here is worth buying yet.

Free 30-minute call. We look at your numbers together.Book